Please feel free to inquire about our services and how we can help you achieve your dream vacation. The following emails information and phone-lines will be of help.

If you are a guest staying at Hacienda Chichen,  top green boutique hotel among Yucatan's Resort, you may want to let your friends and family know how to reach you; so kindly use the following information:
 

HACIENDA CHICHEN
Direct Hotel Phone Lines:

Hotel Local Phone: +52-985-851-0045
Hotel Local Fax:     +52-985-851-0046

Please understand calls and faxes received will be answered by our front desk who will take your message and notified our guests as soon as possible. Faxes will be delivered to the guests room upon receipt.

Canada & US Guests booking their stay through our Reservation Center may use our Toll Free phone: 813 435 6904 to call pr be called from their home or office; this service is a courtesy of our Maya Foundation In Laakeech A.C. Please request the phone at our Toh Boutique.

RESERVATION  CENTER
Reservation Phone lines:

USA & Canada Toll Free: 1-877-631-4005
Florida Residents: 1-813-333-5469

Local Office Phone: +52-999-920-8407
Local Office Fax: +52-999-920-8408

Please use these phone lines if you have a booking request or questions about an existing reservation. All new reservations should use our reservation form here.

HACIENDA CHICHEN
Contact Information:

Reservations:
Sales Director:  Isabel Moreno
Email: info@haciendachichen.com
Local Phone:   +52-999-920-8407
US and Canada, 1-877-631-4005

Kindly email her with any requests and inquiries for our Special Event Services: Banquets, Private Parties, Special Group Parties and Gala Luncheons. 

Wedding Planning:
Email: weddings@haciendachichen.com

Yaxkin Spa:
Director: Beatriz Correa
Email: yaxkinspa@haciendachichen.com

Hacienda Chichen Resort (attn: guest)
Calle 27 No. 496 X 56A, Col. Itzimna
Merida, Yucatan C.P. 97100 Mexico

Packages sent to our guests should be addressed to the above mailing address, not to our Chichen Itza location, for faster delivery service.  Kindly print clearly guest's name, date of arrival and c/o Hacienda Chichen Resort.

For further information about our volunteer social work programs, contact our CEO:  Mrs. Belisa Barbachano.
Email: belisa@haciendachichen.com

MAYA FOUNDATION IN LAAKEECH

Social Work Coordinator: Jose Tamay
Email: info@yucatanadventure.com.mx
Website: www.yucatanadventure.com.mx

Feel free to request how you can help our social volunteer work, the local Maya communities & our Children's Programs.

U.S. CONSULAR AGENT - CANCUN
Mr. Bruce A. Gordon
Office Tel: (52) 998 883 0272
Cancun Office Address:
Plaza Caracol ll 2nd Floor 230-232
Blvd. Kukulcan, Zona Hotelera
Cancun, Quintana Roo. Mexico

Remember to read our
Safe Travel Tips and Travel FAQs