We welcome dog-lovers and their well trained pets. We know it
is less stressful for your dogs / cats and yourself to vacation
together, and Hacienda Chichen makes it possible! Our hotel
is the ideal
place to enjoy an adventure vacation in the company of your beloved
dogs or cats.
a Jungle Pet-Friendly Resort, we caters to your needs and
understands how important is to share your life and
with your fur-friends. Spend
time with your dogs exploring
Colonial sites, or just running and playing fetch
in our extensive gardens,
birding in our jungle trails, relaxing in your
room terrace or even swim in a
rural cenote away from the tourist crowds; just check our "activities
page for some great outdoor ideas and places to visit."
"FABULOUS VACATION TIME, FUN
ACTIVITIES, MARVELOUS MEMORIES."
Prepay your June 2014 "two-nights
Hacienda Chichen Resort
and we give you, per room reserved, two free Chichen Itza tickets to
the archaeological zone using the gate located within our hotel's
a responsible pet-owner you must call or
write us in advance to
make sure your pet’s breed and behavior training do match
our pet-friendly policies before reserving your stay. As a pet-friendly boutique hotel and
retreat, Hacienda Chichen Resort offers
pets and their human
companions a variety of
activities to be enjoyed together.
our Stay Offers here.
guest pet-owners need to have their pets on a leash at all times to
ensure the safety and enjoyment of all guests; former guest pet-owners with excellent trained pets that obey vocal
may walk their mascots off leash only after the hotel issues them a
“well-behaved dog certificate”. There are countless smells and
animals (deer, iguanas, armadillos,
rabbits, etc.) in the
Hacienda Chichen gardens that may tempt your
pet to run off, so be mindful of your petís obedience and habits.
If you like
and star-gazing you should
bring your binoculars! There is plenty to
keep your pet engaged and interested, even if on a leash while
need to understand that the hotel is relying on their word that their dogs are well socialized, well mannered, and
capable of being in public areas without endangering any other
animal or human being.
Please do not
intend to bring a pet that has shown signs of aggression of any
kind or "mildly" misbehaves; doing so, jeopardizes your stay, as we will ask you to leave
without refund for the safety of
our staff, other guests, their families, and other pets.
allows well behaved and trained dogs, your pet
with you, the owner,
at all times.
First time pet-guests need to have their leash on
at all times
while outside their pet-friendly room, even when relaxing in your
Both your pet and you must respect and follow Hacienda Chichen
hotel policies and requirements to ensure non-pet-owner guests enjoy
their stay while you visit us with your dog or cat. If your
dog or cat behavior meets our standards you can enjoy many
pet-friendly privileges during your future visits to our
It is important that as a pet owner, you
understand that you are completely required to have full control of
your dog's or cat's behavior and that you are entirely liable for any
wrongdoing by your pat during your stay at our hotel,
PET STAY RATES:
dogs stay incur a fee of USD $30 per night plus tax / Mid-size dogs stay
incur a fee of USD $40 per night plus tax / Large
dogs stay incur a fee to be determined by the breed and weight of the dog,
confirmation upon request only.
or Dog-Owners need to agree to all of
Hacienda Chichen Resort's Pet-friendly
policies and regulations
Pet-Friendly Hotel Reservation
Pre-requirements: Dog owners and pet-lovers need to inform us the breed,
sex, age, weight, size, temper, training level, etc. of the dog they
plan to bring). Upon acceptance of the
reservation, pet-owners need to pre-paid their no-refundable
booking and abide by our pet-friendly policies and regulations. As
a pet owner you need to accept to leave the property in the event the hotel ask you
if your pet shows disruptive behavior, lack of
control, or any other situation that may endanger other guests and
Dog owners need to write, signed
and send scan copy of their letter of agreement that they understand
fully they are totally liable for their mascot behavior, wrong
doings, barking constantly, etc. while staying at the hotel and being around other
guests, staff, and visitors to the property. Such letter is to be
emailed upon reservation and is to be brought (the original signed
document) to the front-desk for the check in process to begin. No
pets will be allowed in the hotel property without a pre-booked
reservation and letter of acceptance and owner's signed agreement
that they agree to comply with the hotel pet-polices.
Upon acceptance, a pet-friendly
booking will be charged an additional fee per night stay per (dog)
or mascot. Check our Pet Rates.
Large dog breed
owners need to exercise extra control on their mascot and will be
only permitted to book the pre-designed pet-friendly rooms that have
a private security fence. Large dog breed owners need to have
special care to secure their pets at all times to ensure other
guests comfort. Small dog breed owners may reserve regular hotel
rooms without a special security fence.
First time pet
owners are requested to have their dog on a leash when out of their
room and especially when other guests are in the area. Leashes,
tags and collars need to be brought by dog owners to ensure his/her
pet is secured and others are safe. Pet owners need to be
respectful of other guests’ right to request the dog or mascot is
not near them, there is a special dog-friendly open terrace where
dog-lovers are served meals, bar treats, and can enjoy a smoke and
free WiFi services.
6. Only Former guests' pet owners may have our
hotel issue a special permit and the dog's “Well-Behaved Dog
Certificate” to walk without a leash in public areas, but always
needs to be under the owners’ personal supervision.
Such certificates will be issued upon request, only to former dog-owner
clients that we know their dogs can be trusted around other guests
and staff; such special treat, needs to be taken with a responsible
understanding that the owner is liable for his/her dog or mascot
doings. Remember your dog requires to be supervise at all
Pet owners must
pick up after their pets. Pet “clean-up bags” can be brought
from home or you may buy a role at the hotel’s boutique at a charge.
There will be a pick up fee if our staff does the job.
barking is allowed at any time. Dogs may bark, as it is their
nature, but constant disruptive barking dogs are requested to leave
the hotel for the sake of other guests’ tranquility.
encouraged to bring their own pet bedding or similar products such
as food, food bowls, etc. Toys are also important for your
dog to be comfortable and adapt to new environments, so bring your
dog's favorite ones.
Two weeks prior to arrival
you can request us to help you with your pet needs such as bedding
and food / water bowls, and dry food for an extra charge (please
check if your mascot’s own food brand and needs are available at the
hotel’s pet-food-catering service list).
Wish to Celebrate your furry friend's Birthday! just let us
know and we will arrange his or her special doggy party treats upon
request! We cater pet-friendly weddings, honeymoons, and
family holidays so you can enjoy a full family members holiday when
staying at Hacienda Chichen.
PLAN YOUR PET FRIENDLY VACATION NOW
For the enjoyment of future guests,
pets are not allowed on any of the hotel’s furniture or beds.
At the time of booking, pet owner needs to email a
scan copy of the following health documents:
If the pet is
under 3 months of age, it requires a Health Certificate.
(during check-in, we will make copies for our records. You
need to keep the original, you will need it to leave the country).
If the pet is
older than 3 months of age, you are required to bring his/her Health
Certificate and Vaccination Card (at check in we will make
copies for our records) from your veterinarian at home, specifying
the application of rabies vaccine with a validity no longer than 1
Make sure your dog’s health and
vaccination records states that your veterinarian has administered an
external parasite medication mentioning the brand given, such as
Frontline, and that your pet is “free from parasites, fleas, ticks,
dog or pet original health certificate and vaccination card must be
presented at your check-in, no exceptions will be allowed. Failing
to bring such health requirement will prevent the client from
staying at the hotel and all room reservation fees and charges will
Please do not bring a pet that has shown signs of
aggression or other signs of anti-social behavior. We welcome only friendly, well-behaved
While you enjoy your pet's company, be mindful other guests need to enjoy their stay
as well. Remember not everybody feels comfortable around dogs,
so please ask guests if they are OK with your dog being near them.
Remember that you
agree to leave the hotel promptly if your pet is disruptive and is
not following our pet-behavior full requirements; we hope we
will not need to request you to leave at any time, but do keep in
mind that the hotel reserves the right to ask you to leave and that
you the pet owner are liable for your mascot’s behavior and
Enjoy fully the Magic and Beauty of
Itza. Experience our world.
yourself with our green Chichen Itza hotel services, rooms, and sustainable
activities by browsing our site. We offer you special Chichen
vacation offers, and
one night rates.